Shipping method and cost
Greece & Cyprus:
Shipments within Greece & Cyprus are NOT charged with shipping costs if the order exceeds € 70.00. For orders that exceed the above amounts, shipping costs are FREE.
For orders that do NOT exceed € 70.00 the shipping charge is € 6.00 (including VAT) for Greece and € 9.00 (including VAT) for Cyprus.
The courier company we work with is ACS COURIER.
COD is supported for Greece and Cyprus with an additional charge of 2 euros.
Abroad:
Shipments outside Greece and Cyprus are NOT charged with shipping costs if the order exceeds € 120.00. For orders that exceed the above amounts, shipping costs are FREE.
For orders that do NOT exceed € 120.00 the charge is € 12.00 (including VAT).
The courier company we work with is ELTA.
COD is NOT supported for orders outside Greece and Cyprus.
Delivery dates
Greece:
All orders are shipped by our company the next business day, from the day you placed your order. Orders are sent with the courier company ACS COURIER and are delivered in 2-3 working days within Greece and in 3-5 working days in Cyprus.
Abroad:
All orders are shipped by our company the next business day, from the day you placed your order. Orders are sent by Hellenic Post ELTA and are delivered in 7-10 working days.
Product returns
In case you are not satisfied with your purchase, you can change the product within 7 days from the day of receipt by the Courier company.
Conditions for change:
1. Not more than 7 days have passed from the day of receipt of the product.
2. The tabs have not been removed from the product, have not been worn / soiled / smelled of cologne or body cream / washed.
In any case of the following, you must first contact us either via email at info@tucan.gr or by phone at 2821083744 daily until 14:00.
Change to number / other product:
If the number or code you need is available, send us the product as you received it through the cooperating company ACS courier for Greece and ELTA for Europe and the rest of the world and the return shipping is free.
The charge for sending the new receipt will be 6.00 euros for Greece and Cyprus and 12 euros for Europe.
